Customer Support

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  • How do I return my in-store purchase?

    Any returns or refunds for products purchased from a grocery store or from another location other than our website should be directed to where the product was purchased. Thanks for choosing HEALTH-...

  • How do I return my in-store purchase?

    Any returns or refunds for products purchased from a grocery store or from another location other than our website should be directed to where the product was purchased. Thanks for choosing HEALTH-...

  • How do I return my in-store purchase?

    Any returns or refunds for products purchased from a grocery store or from another location other than our website should be directed to where the product was purchased. Thanks for choosing HEALTH-...

  • Where can I find Health-Ade Booch Pop?

    Health-Ade Booch Pop is available at Whole Foods Markets nationwide and via our online store, health-ade.com. Beginning in January 2021, you’ll start to see Health-Ade Booch Pop expand to more reta...

  • Where can I find Health-Ade Kombucha?

    Health-Ade Kombucha can be found at over 25,000 retail stores in the U.S. and parts of Canada. Our store locator is the best way to find a retail location. If you can’t find a store near you, check...

  • Why is my Kombucha flat?

    Sorry to hear that! Some bottles can be more effervescent than others, but fewer bubbles does not mean anything is wrong with your kombucha. We’ve recently begun gently carbonating our kombucha, to...

  • What is your Holiday Cheers flavor?

    Our Holiday Cheers flavor is a once-in-a-year seasonal favorite that debuts each fall. This seasonal brew perfectly blends notes of ginger, allspice, chocolate and so much more. Trust us, it’s the ...

  • I have something in my Kombucha, yuck!

    Kombucha is a fermented food, and in fermentation the cultures of probiotics like to form a cellulose matrix to live in (called a SCOBY). At Health-Ade, we try hard to filter that out before we bot...

  • Is it easy to make Kombucha?

    It IS easy to make kombucha, and we highly recommend it! You can find the recipe online, and here are a few tips: get the highest quality SCOBY you can find to start (we recommend kombuchakamp.com)...

  • Is Kombucha tea?

    Kombucha is as much like tea as apple cider vinegar is apple juice…so NO, it’s not really thought of as a tea. It’s a fermented tea, and it tastes quite a bit different than tea. It’s cold, bubbly,...